InFrame Consulting

Privacy Policy

Privacy Policy for InFrame Consulting

Effective Date: 5/20/2025

1. Introduction Welcome to InFrame Consulting. This Privacy Policy explains how InFrame Consulting (“we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained from users (“you”) of our website, https://inframeconsulting.com (the “Site”). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy outlines our practices in this regard.

2. Information We Collect We collect information that you provide directly to us and information that is automatically collected when you use our Site.

  • Information You Provide Directly:
    • Contact Form: When you use the contact form on our Site, we collect your name, email address, and the content of your message.
    • Appointment Scheduling (via Cal.com): When you schedule an appointment with us using the integrated Cal.com service, we receive from Cal.com your name, phone number, the stated purpose of the appointment, and any notes you provide during the booking process. Please note that Cal.com is a third-party service with its own privacy policy and terms.
    • We do not currently collect personal information through other direct means on the Site, such as blog comments or separate newsletter sign-up forms.
  • Information Collected Automatically:
    • Google Analytics: We use Google Analytics to collect information about your use of the Site. This information may include pages visited, time spent on pages, general geographic location, and how you arrived at our Site. This helps us understand how our Site is performing and how users engage with it.
    • Server Logs: Our web hosting provider (NameCheap/EasyWP) automatically collects standard log data when you visit our Site. This data may include your IP address, browser type and version, operating system, access times, and referring website addresses.

3. How We Use Your Information We use the personal information we collect for the following purposes:

  • To respond to your inquiries submitted via our contact form.
  • To schedule, manage, and follow up on appointments made via the Cal.com integration.
  • To operate, maintain, and improve our Site and its functionality.
  • To analyze website traffic, user engagement, and Site performance for internal record-keeping and business purposes, primarily using Google Analytics.
  • To comply with applicable legal obligations, court orders, or other lawful requests from public authorities.
  • We will not use your contact information for marketing purposes beyond directly replying to your inquiries, unless we obtain your separate, explicit consent to do so.
  • We do not use your personal information for automated decision-making or profiling.

4. Cookies and Tracking Technologies Our Site uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and for the proper functioning of certain features. Cookies are small data files stored on your device by your web browser.

  • Third-Party Cookies: Services integrated into our Site, such as Google Analytics (for analyzing website traffic) and Cal.com (for appointment scheduling, if embedded or linked in a way that sets cookies), use cookies to function correctly and collect data from all visitors. These third parties have their own privacy policies governing their use of cookies.
  • Essential/Functional Cookies: Our website platform (EasyWP/WordPress) may use cookies that are essential for the Site’s operation, including cookies that facilitate logins for our internal administrative users.
  • Managing Cookies: Most web browsers allow you to control cookies through their settings preferences. You can usually set your browser to block or delete cookies. However, please note that if you disable cookies, some features of our Site may not function properly.

5. Data Sharing and Disclosure We do not sell your personal information. We may share your personal information only in the limited circumstances described below:

  • Third-Party Service Providers: We share information with third-party vendors and service providers who perform services on our behalf. These include:
    • Google Workspace: For receiving and storing emails from contact form submissions.
    • NameCheap/EasyWP: Our website hosting provider, which stores website data.
    • Google Analytics: For website analytics services.
    • Cal.com: For appointment scheduling services. These service providers are given access to your information only as is reasonably necessary to provide their respective services and are obligated to maintain the confidentiality and security of that information.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation (such as a court order or subpoena), protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Site, or protect the personal safety of users of the Site or the public.
  • (Confirmation: We do not currently share data with other types of third parties.)

6. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

  • Using SSL (Secure Socket Layer) technology to encrypt data transmitted to and from our Site.
  • Employing security plugins and security programs provided by our hosting environment (EasyWP).
  • Maintaining strong password policies for accessing our systems.
  • Limiting internal access to personal data to authorized team members only. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required for our legitimate business interests, or as required by law.

  • Contact Form and Appointment Data: Information submitted through contact forms or for appointment scheduling will be retained for at least two (2) years if you are inactive, or for as long as you are an active client or prospective client. This data may be deleted after two (2) years of inactivity.
  • Google Analytics Data: Data collected by Google Analytics is retained for 24 months, as configured in our Google Analytics settings.
  • You may request the deletion of your personal data subject to the provisions in Section 8.

8. Your Privacy Rights Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate personal information.
  • Request deletion of your personal information, subject to certain legal limitations.
  • Object to or restrict certain processing of your personal information.
  • Withdraw consent if our processing is based on your consent.

To exercise any of these rights, or if you have questions about your privacy, please contact us by using the contact form available on our “Contact Us” page at https://inframeconsulting.com/contact/. We will respond to your request in accordance with applicable law.

9. Children’s Privacy Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. Our Site and services are intended for use by adult businesses and professionals.

10. Links to Other Websites Our Site may contain links to other websites that are not operated by us, such as Cal.com and our social media platforms. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us by using the contact form available on our “Contact Us” page at https://inframeconsulting.com/contact/